CALL LOGGING
PANASTAT - CALL MANAGEMENT SOFTWARE : By monitoring and measuring how your business telephone system is being used, you can make sure you get maximum performance and efficiency from every element.
PanaStat call management software from Panasonic has advanced call management features to give you the information you need, whether for the whole company, by department or by individual extension.
CALL RECORDING
PANASONIC VOICE RECORDING - PVR :
The VR Call recording system provides for selective and/or blanket recording of calls and screen data for the purpose of review, where calls are later played back and assessed.
They are typically used for compliance, proof of order/instruction, dispute resolution, quality management and training.